Transform your communication assignments into AI collaboration exercises. Have students use AI tools to draft emails or reports, then critically analyze and enhance the output for tone, cultural sensitivity, and brand voice. Introduce scenarios where they must decide when AI assistance is appropriate and when human-only communication is essential.

Create exercises comparing AI-generated and human-written responses to complex customer service situations. Help students develop guidelines for maintaining authenticity while leveraging AI's capabilities. Practice editing AI content to inject personality, emotional intelligence, and company specific context. Most importantly, emphasize that AI tools are enhancers, not replacers, of human communication skills. The future belongs to those who can thoughtfully blend technological efficiency with authentic human connection.

This quiz assesses knowledge of AI basics, focusing on concepts most relevant to business communication contexts. From natural language processing to ethical considerations, these questions cover essential topics that every business communication instructor should understand to effectively teach students about AI's role in modern professional communication. The quiz helps identify areas for further learning and development in AI literacy. Click here to start the quiz.

What dark art transforms devastating corporate disasters into unlikely triumphs? Why do some company apologies heal wounds while others deepen them? Through a labyrinth of high-stakes corporate crises, from Meta's misinformation maze to Netflix's cultural stumbles, we uncover the enigmatic elements that separate empty words from true redemption. The answer lies deeper than anyone suspected.